International Counter (ISS)

Your first point of contact for general questions.

At karo 5 and Online via Videocall

• Mondays, 14 -16:00 h (CET)
• Tuesdays to Fridays 10 – 12:00 h (CET)

Access the online Counter.
Meeting password: Counter
Visitors' address: S1|01, Karolinenpl. 5, 64289 Darmstadt

Health Insurance Consultation at the Counter

Stop by at the Counter to clarify everything about your German Statutory Health Insurance during our special consultation hour.

• Mondays: 14 – 16:00 h – in person

HMZ Lichtwiese – ISS Mobile Counter

Summer Semester 25 – New appoinments to be announced

Visitors' address: L4|02 Foyer, Franziska-Braun-Strasse 10, 64287 Darmstadt

Counter Chat

If you need a quick answer, contact us via our Counter Chat (opens in new tab).

• Tue 13 -15:00 h

Meeting password: Chat
Please keep your camera and microphone off. Use the Q&A function.

ISS Consultation hours

Are you seeking individual advice? Come to our ISS consultation hours and ask your questions on the following topics:

• the first steps after your arrival
• residence permit (Foreigners Office)
• Residents Registration Office
• …and more

Online via videochat:
Tuesdays, 12 – 13:00 h (CET)
(click the button below for access, Password: ISS)

In person in our office:
Thursdays, 12 – 14:00 h (CET)

Visitors address: S4|13, 3rd Floor, Room 309, Bleichstrasse 2, 64283 Darmstadt

Please note:

Please note:

• Regarding application and registration please contact the International Admission Office.
• For questions about accommodation, there is a special contact point for exchange students and one for degree-seekers .